Resolved - Between 08:49 and 09:02 UTC, some AI-powered analysis features experienced slower than usual response times, with a small number of requests taking a few minutes to complete. All requests completed successfully and no data was affected. Response times have returned to normal and we're continuing to monitor.
Resolved
Resolved - Between 08:49 and 09:02 UTC, some AI-powered analysis features experienced slower than usual response times, with a small number of requests taking a few minutes to complete. All requests completed successfully and no data was affected. Response times have returned to normal and we're continuing to monitor.
Investigating
Between 08:49–08:54 UTC, requests to bid/tender analysis features experienced elevated response times, with some requests taking up to ~3 minutes to complete. Confirmed affected: evaluation criteria, qualification requirements, commercial terms, submission requirements, and related extraction endpoints although surface is likely wider, as these were only the endpoints observed in sampled traces during the window. All requests ultimately completed successfully and no data was lost or corrupted. The root cause was a temporary latency spike in an upstream AI processing service we depend on for document analysis. Response times returned to normal by ~09:02 UTC and have been stable since. We're monitoring for recurrence.
